Frequently asked questions
What is the return policy?
We offer easy returns for damaged, defective, or incorrect products. Please report the issue within 48 hours of delivery with clear images or videos so we can assist you quickly.
Are any purchases final sale?
Personal care and hygiene products may not be eligible for return once opened or used. Please refer to our Return & Refund Policy for full details before placing your order.
When will I get my order?
Orders are processed within 24–48 working hours and typically delivered within 5–7 working days, depending on your location and courier partner.
Where are your products manufactured?
Our products are sourced from carefully selected manufacturing partners, both locally and internationally, to ensure quality, safety, and fair value.
How much does shipping cost?
We offer free shipping on selected products and promotions. Any applicable shipping or COD charges will be clearly shown at checkout before you complete your purchase.